When issues arise that a Managed IT Redlands company can’t solve remotely, they venture out to the business to perform onsite support. This improves the turnaround time for any issues that your company may be experiencing with technology.
Investing in real estate offers many advantages including tax benefits, positive cash flow, increased equity over time and more. You must select the right property to make the most out of your investment.
Remote Monitoring
As an IT professional, you have enough on your plate — working with clients, providing top-notch customer service and keeping up with your competition. You don’t need to waste time on computer problems that are difficult to fix. With RMM, you can reduce the risk of costly downtime by monitoring your IT systems around-the-clock and delivering IT support remotely.
Remote monitoring systems can provide IT administrators immediate access to endpoints, allowing them the ability to fix corrupted drivers or a non-responsive OS. Hardware that supports Intel vPro allows for out-of band management, which operates independently from the operating system. This allows IT administrators to manage endpoint devices when the users are not online or the device has been turned off.
Remote monitoring, depending on the software, can track usage, automate reports and provide timely health check. This helps MSPs deliver better IT support to their clients and increase business efficiency. Additionally, RMM can save on travel costs by eliminating the need for onsite visits.
Onsite Support
Managed IT Redlands’ team of engineers is on call 24/7 to help with any issues that may arise. They can also help you to build a strong strategy for protecting your network against cyber threats, which will make it much harder for malicious activity to infiltrate your systems.
In addition to offering on-site support services, the team of IT professionals at Managed IT Redlands can help you upgrade and implement new software applications, fix any hardware problems and help you with any other technological needs your business has. This can include assisting you with establishing a cloud infrastructure, building a VoIP phone system and implementing disaster recovery plans to protect your data from cyber attacks.
Progent’s reseller program allows IT service providers to sell Progent services such as remote technical support and Call Center under their own brand. This can enable you to add value to your clients, expand your service portfolio and grow your profits.
Updates to the software
ITS reserves every third Wednesday for patch management. During this time, critical updates and security fixes are applied. If an ITS manager or system engineer is notified of a software issue that requires immediate attention, they will triage the situation and determine whether to open a new service request or document the known vulnerability as part of the annual security audits.
When touch-screen smartphones became available, the Redlands Police Department started experimenting with mobile apps to deliver information right to officers on the street. In addition to providing crime mapping, property data and other enterprise-type applications, the department also uses mobile devices to instantly delete sensitive data from phones if they are lost or stolen. They can protect their officers while also protecting the privacy and security of their citizens.
Network Security
A strong network security plan is more important now than ever before, especially with all of the cyber threats. Visual Edge IT California Redlands, a managed service provider, can provide you with advanced security solutions like a Security Operations Center. With this solution, your network will be monitored 24/7 and any suspicious activity will be immediately detected and responded to.
Progent’s CISSP Premier security consultants, CISM authorized security specialists, and CISA certified information assurance professionals are available to help you create a comprehensive information protection program. They can help you implement complex security solutions, such as SIEMs that will allow your organization to comply with both business and legal requirements.
Managed IT Redlands offers reliable IT support to ensure that your computer system is running like new, and can withstand cyber-attacks. To learn more about these services or to request an IT assessment, contact us today.